About Calabrio Inc

Calabrio is revolutionizing the way enterprises engage their customers with Calabrio ONE®, a unified suite—including call recording, quality management, workforce management and voice-of-the-customer analytics—that records, captures and analyzes customer interactions to provide a single view of the customer and improve the overall agent and customer experience. Calabrio ONE is easy to use, which empowers management to align activities and resources quickly with the demands of today’s multichannel customer. The secure platform has a lower total cost of ownership and can be set up and expanded on a public, private or hybrid cloud.

Calabrio’s mission is to build groundbreaking, easy-to-use technology that inspires and delights customers. A pioneer in its industry for more than two decades, Calabrio has been named a Leader in the 2015 Gartner Magic Quadrant for Customer Engagement Center Workforce Optimization (WFO) and a Leader in the Forrester Wave™ for Workforce Optimization Suites, Q3 2016. In 2017, Calabrio was named the only Visionary in the Gartner Magic Quadrant for Workforce Engagement Management.

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